Privacy Policy

Introduction

Skyleads (hereafter "the Company", "we", "us", or "our") is committed to protecting the personal data of our customers and users of our website www.skyleads.gr.
This Privacy Policy explains how we collect, use, store, and protect your information.

1. Who Will Use Your Personal Data

The website www.skyleads.gr will act as the Data Controller of your personal data.

You can contact us via email at info@skyleads.gr.

If you have any questions regarding your personal data processing, wish to exercise your rights, or submit a complaint, you may contact our Data Protection Officer via phone, mail (addressed to "Data Protection Officer"), or email at info@skyleads.gr.

2. What Personal Data We Use

We collect only the data you voluntarily provide through relevant forms or actions. These are the minimum required for proper website and service functionality.

We collect personal data to fulfill your requests, inform you about our services, and optimize user experience.

Personal data categories:

Identity data: name, surname, title, social media username (if applicable).
Contact data: address, email, phone numbers.
Transaction data: payment details and purchase history.
Technical data: IP address, browser, location, OS, and device info.
Tracking data: via cookies, web beacons, pixels, and mobile identifiers.

What Are Cookies?

Cookies are small text files stored in your browser that improve website performance. They don’t harm your devices and are used for recognition and optimization.

Cookie Categories

Necessary Cookies: Enable essential site functions (cart, payments, wish list). Disabling them impacts e-commerce functionality.
Performance Cookies: Collect anonymous usage data to improve the site.
Functionality Cookies: Remember your preferences for a personalized experience.
Advertising Cookies: Deliver relevant ads based on your interests and measure campaign effectiveness.
Analytics Cookies: A subset of functionality cookies, used to evaluate and improve site performance.

Third-Party Cookies (e.g., Google):
Used for remarketing, ad personalization, and performance tracking. You can manage or opt-out via Google Ad Settings and GA opt-out tools.

3. Collection and Purpose of Personal Data Processing

Data is collected only voluntarily (e.g., registrations, emails, participation in social campaigns).

Purposes:

(a) Service provision and contract fulfillment.
(b) Personalization and better user experience.
(c) With your consent: marketing and promotional communications.
(d) Legal compliance, statistical analysis, defense of legal claims.

Data is processed in secure systems following legal and ethical standards and stored only as long as necessary.

Sensitive data is collected only when voluntarily provided or legally required. We advise against submitting sensitive data unless essential.

You may unsubscribe from communications at any time.

4. Who Has Access to Your Data and Transfers

Data may be processed by authorized staff (technical, admin, IT, etc.).

Data may be shared with service providers (e.g., cloud hosting), always with prior notice and consent.

International transfers are made in compliance with GDPR, using mechanisms such as user consent, Standard Contractual Clauses, or adequacy decisions.

5. Your Data Rights

At any time, you can:

Request access to your data.
Request correction of inaccuracies.
Request data completion if necessary.
Request deletion (with legal exceptions).
Request restriction of processing.
Withdraw your consent at any time.
Object to processing based on legitimate interest or for marketing.

To exercise these rights, email info@skyleads.gr from your registered email.

6. Data Security

We apply technical and organizational safeguards to prevent data loss, misuse, or unauthorized access. All partners comply with GDPR.

7. Links to Other Websites

This policy applies only to www.skyleads.gr. We are not responsible for third-party websites linked within ours. Please review their privacy policies separately.

8. Data Storage Duration

According to GDPR Article 5(1)(c), we store personal data only as long as necessary for the stated purposes, following principles of data minimization and rational record management.

9. Complaint Resolution

If you believe your data protection rights have been violated, you may file a complaint with:

Hellenic Data Protection Authority
1-3 Kifisias Ave., 115 23 Athens
www.dpa.gr

10. Policy Revisions

We may revise this statement periodically. The revision date will be updated accordingly, and the revised policy becomes effective immediately. We encourage regular review.